Privacy Policy

Jarvis Reach facilitates business networking through a range of online tools, including web applications, browser extensions, and other digital services.

Our commitment to privacy is paramount, and we design our services with this principle at the forefront. Our practices align with the European Regulation (EU) 2016/679, known as the General Data Protection Regulation (GDPR), and other relevant data protection laws.

To meet the expectations of our customers and uphold the rights of data subjects, we continually enhance our internal processes.

This Privacy Policy outlines the data we collect and our procedures for processing it. If you have any inquiries, please don't hesitate to contact us at info (at) Jarvis Reach.com.

This Privacy Policy applies to all Jarvis Reach services, including:

• The web platform
• Our public API
• Our browser extension
• G Suite addons

Data Collection by Jarvis Reach:

Website Usage:

During your visit to our website, we track your activities, including page visits and duration. This data encompasses IP addresses, geolocation information, browser type, and website usage history.

Upon creating an account, we request personal details such as your email, name, and company affiliation. This information is utilized for personalization purposes, including tailored experiences and communication through onboarding emails and invoices. In instances of heightened fraud concerns, we may request a phone number solely for verification purposes, excluding any marketing uses. Payment card information is collected from paying customers.

Service Usage:

Whether you engage with our services via the API, website, G-Suite add-ons, or browser extensions, we monitor your interactions and log relevant requests. These logs, containing IP addresses, geolocation data, and browser specifics, are retained for a maximum of three months. Additionally, users may be prompted to transmit data or files while utilizing our services.

Support Interactions:

Conversations with our support team via email or chat are documented, along with any accompanying data provided during these exchanges. Upon account deletion, these records are expunged within six months.

Mail Tracking Service:

Users leveraging our mail tracking service receive insights on email interactions, including open rates and locations. To facilitate this feature, we store select email details, excluding email bodies, in pseudonymized formats. IP addresses are likewise pseudonymized to safeguard user privacy.

Public Web Data Parsing:

Our servers parse publicly accessible online pages to extract business data, such as names, professional emails, and URLs. We adhere to website directives outlined in robots.txt files and solely index publicly available data accessible via search engines. We disclaim responsibility for the privacy policies of external websites.

Data Utilization by Jarvis Reach:

Service Provision:

By agreeing to our Terms of Service, users enable us to process their data, granting access to Jarvis Reach for account management, lead storage, team collaboration, etc.

User Experience Enhancement:

Usage patterns and statistics are analyzed to enhance the Jarvis Reach platform, including A/B testing for feature optimization. Data processed through our services is solely utilized to validate or supplement existing user data, not to enrich our databases.

Business Content Notification:

Users gain access to publicly displayed business data indexed by Jarvis Reach, facilitating relevant contact identification within targeted companies.

Customer Support:

Assistance is provided via email or chat to optimize user experience and resolve issues.

Fraud Prevention:

Active measures are undertaken to combat credit card fraud and service misuse.

New Service Marketing:

Updates on new services are communicated to users who have opted to receive such notifications.

Your Rights Regarding Personal Data:

You hold the following rights concerning the personal data we retain about you:

• Access: You can access your personal data and related information, as elaborated in the section titled "Know whether we have information concerning you and what that information is."
• Rectification: You may request the rectification of any inaccurate personal data, which may involve providing supplementary statements.
• Deletion: In certain circumstances, you can request the deletion of your personal data.
• Restriction or Blocking: You have the right to request the restriction or blocking of the processing of your personal data under certain circumstances.
• Data Portability: You can obtain your personal data in a structured, commonly used, and machine-readable format under certain conditions.
• Objection: At any time, you can object to our use of your personal data for direct marketing purposes.
• Withdrawal of Consent: You have the right to withdraw your consent at any time.

To Get Started:

For inquiries and assistance, please contact support at Jarvis Reach.com.

Update, Correct, and Delete Your Information:

Direct Users:

If you're a direct user of our service, you can log into your account to update your information.

Business Data:

If your business data has been found online, you can reach out to us to update or delete it.

Know Whether We Have Information Concerning You and What That Information Is:

You have the right to:

• Confirm if your personal data is being processed.
• Access your personal data.
• Details of the data we hold.
• Purposes of processing.
• Data retention duration.
• Source of information.
• Other details as per Article 15 of the GDPR.

For inquiries, contact support at JarvisReach.com.

Disable Processing and Permanently Remove Your Data:

Direct Users:

Log in to permanently erase your account

Business Data:

Contact us for updates or deletions.

Services Helping Manage Your Data:

We partner with trusted providers like Amazon Web Services, Google Cloud, and others to ensure data privacy and security.

Duration of Processing:

For active users, we process data until account deactivation and up to 3 years post-inactivity.

Deleted accounts undergo data removal within a few days, completed within 3 months. Certain company information may be retained longer for legal compliance.

Online-found data is processed as long as it's online. Removed if inaccurate or no longer available.

Securing Your Data:

Data security is paramount. Our servers, located exclusively in the European Union, adhere to stringent security measures.

Cookies Policy:

Cookies are used to enhance user experience. By continuing to use our services, you consent to cookie usage.

Types of Cookies:

• Authentication: Recognizes signed-in users for personalized experiences.
• Research, Analytics, and Fraud Prevention: Improves service based on usage insights.
• Advertising: Enables targeted ads and performance measurement.

Third-party Cookies:

Trusted partners, including Google Analytics, Stripe, and others, may use cookies in our services.

Cookie Control:

You can manage cookies via browser settings. Rejecting cookies may limit access to certain functions. Home